Shipping policy
SHIPPING POLICY
Last updated: February 14, 2026
Thank you for shopping with BELLE. All orders are shipped from Mindanao, Philippines.
Order Processing
• Orders are processed within 1–3 business days after confirmation.
• Orders placed on weekends or holidays will be processed the next business day.
Shipping Coverage
We ship nationwide within the Philippines.
Estimated Delivery Time
Because orders ship from Mindanao:
• Mindanao: 2–4 business days
• Visayas (including Cebu): 5–8 business days
• Luzon (including Manila): 5–8 business days
Delivery times may vary depending on courier operations, weather conditions, and peak seasons.
Shipping Fees
Shipping fees are calculated at checkout based on location and courier rates.
Free shipping promotions may apply during special offers.
Incorrect Address
Please ensure your shipping address is correct.
BELLE is not responsible for orders delivered to incorrect addresses provided by the customer.
Failed Delivery / Unclaimed Orders
If a parcel is refused, unclaimed, or returned due to failed delivery attempts:
• The order may be cancelled.
• Shipping fees are non-refundable.
• Re-shipping requires a new shipping payment.
Order Tracking
Once your order is shipped, you will receive a tracking number via email or message.
Delays Beyond Our Control
BELLE is not liable for delays caused by:
• Courier issues
• Weather conditions
• Natural disasters
• High volume periods (sales, holidays)